Secure Quality and Supply

Selection

A crucial part of our role is to select proper and reliable suppliers. Upon clear specification of the customer's requirements we approach the supplier most suited to satisfy the customer's needs, both for the opportunity at hand and for the long term.

Long-term volume relationship

The suppliers are generally part of our long-term network and we have an established working relationship.  We understand their capabilities and style, which are important characteristics to find a good match to fulfill the customers’ demands. While understanding both the suppliers and the customers, we have been able to develop new products or offerings and created business opportunities for both parties alike.

Regular monitoring

Other than the pre-selection process of suppliers, we ensure that the day-to-day supply of products adheres to the quality standards contracted. We select the factories based on their production processes and quality control processes, as well as the sophistication of their machinery and work methods. In many factories, we have people on site factories to monitor the quality of the products produced. Alternatively we conduct frequent site visits to ensure standards are upheld. This not only pertains to the manufacturing of the products, but also to other elements crucial in the supply process like packing, documentation, shipping, financial terms and after sales service. 

Risk Management

For our customers we eliminate the uncertainties of dealing with suppliers far away from their home country. We bridge the gap between the cultures, languages issues, lack of proper business infrastructures and possible risks caused by different business etiquette.